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Return and Warranty

Refund policy

Return - Return without reason

Buyers can return the package without reason in 7 days after receiving it.

If there is no quality issue, buyers are responsible for the shipping fee, and the returned items are subject to a certain restocking fee.

Return - Return with Reason
Please contact us and let us learn your situation first before return the item. (IMPORTANT)

If the Item is really useless, we refund you without hesitation and won't ask you to return.

In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.

If there is an irremediable defect with the product, you can return them back to us for repair or replacement under our 2 months warranty.

Please email our Customer Service at support@zyhobby.com, we will offer instructions on how to operate returning.

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